Last Updated: 2026-02-25

La Heaven Cake Boutique (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.laheaven.in.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Place an order
• Submit a cake customization request
• Contact us through forms or WhatsApp
• Subscribe to updates or promotions

This may include:

• Name
• Phone number
• Email address
• Delivery address
• Billing details
• Order preferences or customization details

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Website usage data through cookies.

2. How We Use Your Information

• We use your information to:
• Process and deliver orders.
• Respond to inquiries and customization requests.
• Provide customer support.
• Improve website functionality and user experience.
• Send order confirmations and important service updates.
• Share promotional offers (only if you opt in).

3. Sharing of Information

• We do not sell or rent your personal information.
• We may share your information only with:
• Delivery partners for order fulfillment.
• Website hosting or technical service providers.
• Legal authorities when required under applicable laws.

4. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve browsing experience.
• Understand website traffic and visitor behaviour.
• Remember user preferences.

You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online transmission can be guaranteed completely secure.

6. Third-Party Links

Our website may contain links to third-party platforms such as Instagram, WhatsApp, or Google Maps. We are not responsible for the privacy practices of those websites.

7. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data where applicable.

You can contact us anytime using the details below.

8. Children’s Privacy

Our services are not directed toward children under 18 years of age. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

La Heaven Cake Boutique
SF 1 Second Floor, Karuna Complex,
303 Sampige Road, Vyalikaval, Kodandarampura,
Malleshwaram, Bengaluru — 560003, Karnataka, India.

Email: support@laheaven.in
Phone: [Add Contact Number]